Many times business people asked me a common question
Which CRM we should prefer if we wanna go for MS Dynamics (AX | GP | NAV | SL)?
Now Microsoft solved the problem by launching Dynamics 365 as a single solution for all your need. You can easily bundle multiple solutions as Apps.
Dynamics 365 offering all solutions grouped in 9-Apps
- Sales
- Customer Service
- Marketing
- Finance and Operations
- Retail
- Talent
- Field Service
- Project Service Automation
- Microsoft Relationship Sales
Now Microsoft grouped above Apps wrt different industry demand and introduces packages in form of AX, GP, NAV and SL
Dynamics CRM AX
- Warehouse management : Automate warehouse processes to reduce operational costs.
- Transportation management: Get global transportation planning and freight reconciliation.
- Budget planning: Create easy-to-use budget plan worksheet templates for Microsoft Excel.
- Modern point of sale (POS): Engage with rich clienteling, real-time inventory lookup, and back-office capabilities.
- Demand forecasting: Improve forecasting accuracy to boost product availability and minimize inventory costs.
- Human resources: Get complete functionality with payroll analytics, position forecast, reporting, and benefit updates.
- Master data management: Increase the consistency of your data across your organization and deployments.
- E-commerce and social media: Build campaigns and engage customers through Facebook, Twitter, and Pinterest.
Dynamics CRM GP
- Financial management and accounting: Manage your cash, assets, budgets, and banking—with built-in analytics and account-level security.
- Inventory management and operations: Track and manage your production, inventory, orders, returns, and vendors.
- Sales and service: Manage your sales, service contracts, and field resources.
- Business intelligence and reporting: Get real-time visibility and analytics to track performance and act with insight.
- Human resources and payroll: Hire, train, and pay your team with the help of complete employee profiles and evaluation tools.
Dynamics CRM NAV
- Financial management and accounting: Manage your cash, assets, and banking.
- Supply chain, manufacturing, and operations: Track and manage your production, inventory, orders, and vendors.
- Sales and service: Manage your contacts, sales opportunities, and service contract.
- Project management: Create estimates, track projects, and manage capacity.
- Business intelligence and reporting: Get a holistic view of your business and make informed decisions.
- Support for international currencies: Compete globally using multiple currencies and languages.
- Flexible deployment: Deploy on-premises or in the cloud,whichever model best fits your business.
Dynamics CRM SL
- Construction: Improve your sales, project management, job costing, materials management, and more—all integrated with your financial systems.
- Government contracting: Complete projects on time, on budget, and to specifications—while collecting and retaining the detailed information needed to address and comply with regulations.
- Professional services and engineering: Make better, data-driven decisions, manage your people and financials, and maintain your profitability for client services and projects.
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